Coaching Senior Executives Using the sCORE Model
Posted on Mon, Mar 15, 2010 @ 09:14 AM
Soft skills training often focuses on how well executives communicate and present themselves. The sCORESM Model is a framework that can be used to raise awareness about how other leaders present themselves. These insights then can be applied to the executive's own leadership style.
Rating Leadership Communication and Presence with the sCORE Model
Start by choosing someone they regularly see or are familiar with from business, the community, politics, the media, etc. Then observe how this individual presents him/herself, using the criteria below. Ratings serve as the basis for how you think the person comes across.
Name of person you're observing: ________________________________________
Use a scale of 1 (poor) to 10 (outstanding).
Speaker Style
_____ My first impression
_____ Personal appearance
_____ Took a moment to greet me (verbally or non-verbally)
_____ Established eye contact
_____ Used natural gestures
_____ Non-verbal expression (body language)
_____ Paced the presentation
_____ Used examples/stories
_____ Used appropriate vocabulary
_____ Had vocal variety
Commitment
_____ Connected to the information
_____ Prepared for the presentation
_____ Had a point of view/position
_____ Thoughtful
_____ Spoke from the heart
Organization
_____ There was a clear plan of material: beginning, middle, and end
_____ Framed key message with a strong opening statement
_____ Content points supported key message
_____ Logical
_____ Concluding remarks: summarized, clarified, set direction/action
Relevance
_____ Found the best way to present to the audience
_____ Increased understanding
_____ Provided value
_____ Meaningful
_____ Important
Engagement
_____ Aware of the audience
_____ Held my attention
_____ Tuned in to me
_____ Listened to verbal and non-verbal responses
_____ Adapted to the situation
_____ Total Rating (Maximum 300 pts.)
What are some of the points that you can apply to how your present yourself?
photo by Mays Business School (flickr.com)